I have experience in volunteering with Forth Valley Flyers (coaching disabled athletes) and also with the RVS (meeting and talking to dementia patients in hospital). This gave me an insight on how to communicate with people with varying abilities and conditions and the need to be clear when dealing with these types of people.
Now being disabled myself, I have experienced some of the issues that arise when dealing with day-to-day matters and when looking for assistance. It has shown me that information is not always readily available, and I am keen to help improve this.